This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our software products, contact us for support, or use our services.
By using our website or purchasing our products, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Information You Provide to Us
When you purchase a product, create an account, contact support, or communicate with us, we may collect information such as:
- Your name
- Email address
- Billing details
- Website URL
- License key and purchase details
- Support messages and related technical information
- Any other information you choose to provide
2. Payment Information
Payments are processed through third-party payment providers such as PayPal, Stripe, Razorpay, or other payment services we may use.
We do not directly store your full credit card, debit card, or banking details on our website. Payment information is handled securely by the payment provider according to their own privacy and security policies.
3. Technical Information
When you use our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring pages
- Pages visited
- Date and time of visit
- General location information based on your IP address
This information helps us understand how visitors use our website and improve performance, security, and user experience.
4. Software Licensing and Updates
If you purchase one of our software products, our website may process license-related information to provide product updates, downloads, and support.
This may include:
- License key
- Product name and version
- Activation status
- Website URL where the license is activated
- Date of activation
- Renewal and expiry information
This information is used to manage licensing, prevent misuse, provide updates, and offer support.
How We Use Your Information
We may use your information to:
- Process purchases and deliver software products
- Create and manage customer accounts
- Provide license keys, downloads, updates, and renewals
- Respond to support requests
- Improve our products, website, and customer experience
- Send important account, purchase, renewal, or product-related emails
- Prevent fraud, abuse, unauthorized access, or misuse of our software
- Comply with legal, tax, accounting, and regulatory obligations
Marketing Emails
We may send occasional emails about product updates, offers, useful guides, or related software products.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
Even if you unsubscribe from marketing emails, we may still send important transactional emails related to your purchases, license, account, renewal, security, or support requests.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember user preferences
- Improve website performance
- Understand how visitors use the site
- Measure marketing and advertising effectiveness
- Protect the website from spam, fraud, and abuse
You can disable cookies in your browser settings, but some parts of the website may not work properly without them.
Analytics
We may use analytics tools such as Google Analytics or similar services to understand website traffic, user behavior, and marketing performance.
These tools may collect information such as pages visited, time spent on the site, device type, browser type, location, and referral sources. This information helps us improve our website and marketing.
Third-Party Services
We may use third-party services to operate our website and business, including services for:
- Payment processing
- Email delivery
- Customer support
- Website hosting
- Analytics
- Security and spam protection
- License management
- Backups
- Accounting and tax compliance
These third-party services may process your information only as needed to provide their services to us. Each third-party service is responsible for handling your information according to its own privacy policy and applicable laws.
Sharing of Information
We do not sell your personal information.
We may share your information only when necessary, including:
- With payment processors to complete transactions
- With service providers who help us operate our website and business
- To comply with legal, tax, or regulatory requirements
- To prevent fraud, abuse, security threats, or misuse of our products
- To protect our legal rights, customers, website, or business
Data Retention
We keep your information only for as long as necessary for the purposes described in this Privacy Policy.
This may include retaining purchase, invoice, license, support, and account records for as long as needed to provide services, comply with tax and legal obligations, resolve disputes, prevent abuse, and maintain business records.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, server, or internet-based service can be guaranteed to be completely secure. You are responsible for keeping your account login details and license information safe.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain processing
- Request a copy of your information
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the contact details provided on our website.
We may need to verify your identity before fulfilling certain requests.
International Customers
Our website and services may be accessed by customers from different countries. By using our website or purchasing our products, you understand that your information may be processed in countries other than your own.
Where required, we will take reasonable steps to ensure that your information is handled in accordance with applicable privacy laws.
Children’s Privacy
Our website and products are not intended for children. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our support form on our site or reach us via out email address: support@wcproducttable.com
Effective Date: 1st January 2026