We want you to feel confident when purchasing WooCommerce Product Table PRO or any of its addon plugin software products from our website.
That is why we offer a 30-day money-back guarantee on software purchases made through our website.
30-Day Refund Window
If you purchase one of our software products and find that it does not meet your requirements, you may request a full refund within 30 days of the original purchase date.
We do not want customers to feel stuck with a product that is not the right fit for their store, workflow, or project. Our refund policy is designed to make your purchase risk-free and give you enough time to properly test the product.
When Refunds Are Available
You may request a refund if:
- The product does not meet your requirements.
- The product is not suitable for your website or use case.
- You are not satisfied after trying the product.
- You purchased the product and later realized it is not the right solution for your needs.
You do not need to provide a long explanation, but we may ask a few questions so we can better understand the issue and improve our products.
Renewals and Refund Abuse
Our refund policy is intended for honest customers who are genuinely evaluating whether our software is right for them.
It is not intended to allow users to continue using the software, receive updates or support, renew a license, and then request a refund simply to avoid paying for continued access.
For this reason, we reserve the right to refuse a refund if we believe the refund policy is being abused. This may include cases such as:
- Purchasing or renewing a license only to access updates or support, then requesting a refund immediately afterward.
- Repeated refund requests across multiple purchases.
- Using the software for an active project and then requesting a refund after the benefit has already been received.
- Any other pattern that appears to be an attempt to exploit the refund policy rather than make a genuine purchase decision.
We will always try to be fair and reasonable, but we may decline refund requests that appear abusive or dishonest. Thankfully this is rarely the case. Honest customers acting in good faith have nothing to worry about.
How to Request a Refund
To request a refund, please contact us within 30 days of your purchase and include the email address used for the order.
Once your refund is approved, the refunded amount will be returned to your original payment method. Depending on your payment provider or bank, it may take a few business days for the refund to appear in your account.
License Access After Refund
Once a refund has been issued, your license may be cancelled. This means you may lose access to future updates, downloads, and support for the refunded product.
Our Goal
Our goal is simple: we want honest customers to feel safe buying from us.
If our software is not the right fit for you, we are happy to refund you within the 30-day period. At the same time, we must protect our products, support time, and business from people who try to take unfair advantage of a generous refund policy.